See How Privacy Works Around Wallets
Our Privacy Policy covers details you provide during account opening, including contact information and the phone verification needed before account access. We also record practical transaction details, such as whether a DANA, OVO, GoPay or QRIS request is pending, completed or needs a receipt check; we
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use those records to match your account activity and resolve wallet status questions. Device and browser signals can help us recognise a returning sign-in and identify unusual activity. We retain records only for the period needed for account service, security, dispute handling or legal duties. Access
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to the service depends on local law, and we explain any applicable restriction through the account support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.